PRIVACY POLICY
Introduction
This Notice explains how we obtain, use, and disclose your personal information, following the requirements of the Protection of Personal Information Act ("POPIA"). At Mezomode (PTY) LTD trading as Mezomode Shop, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
a) What Information do we collect?
Mezomode Shop collects personal identification all new clients that register or purchase items for us online.
Mezomode Online collects the following information:
1. Name
2. Surname
3. Mobile No
4. Alternative contact number
5. Primary Email Address
6. Alternative Email Address
7. Your delivery addresses
b) How do we collect your Information?
The Information we collect is directly provided by you the client. We collect information and process it when you register at Mezomode Shop, update your Information, and when you purchase online.
c) The process to collect, register or update your Information
We collect, register or update your Information that you proved in a secured environment. You will create your own username and password. We will enforce best practices when you create your password.
d) How will we use your Information?
Your information is used to communicate with you and to send you
e) How do we store your Information?
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information remains secure. When we contract with third parties, we impose appropriate security, privacy, and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
f) Marketing
Mezomode Online would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. We will only send you marketing material about our products and services including products and services where we are a partner or the reseller. If you have agreed to receive marketing, you may always opt-out at a later date. You have the right at any time to stop Mezomode Shop from contacting you for marketing purposes.
g) What are your Information protection rights?
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to payment of a legally allowable fee.
In summary, your rights are:
The right to access – You have the right to request Mezomode Shop for copies of your Personal Information. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Mezomode Shop correct any information you believe is inaccurate. You also have the right to request Mezomode Shop to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Mezomode Shop erase your Personal Information, under certain conditions.
The right to restrict processing – You have the right to request that Mezomode Shop restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to Mezomode Shop’s processing of your personal information, under certain conditions.
The right to Information portability – You have the right to request that Mezomode Shop transfer the Information that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
Call us at: 0795741220
Or write to us at info@mezomode.co.za
Website Cookies
h) What are Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further general information about cookies, visit https://www.allaboutcookies.org/ for more information.
i) How do we use cookies?
Mezomode Online uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in (if you have a login)
Understanding how you use our website
j) What types of cookies do we use?
There are several several types of cookies, however, our website uses:
Functionality – MEZOMODE SHOP uses these cookies so that we recognize you on our website and remember your previously selected preferences. A mix of first-party and third-party cookies are used.
Advertising – MEZOMODE SHOP uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. MEZOMODE SHOP sometimes shares some limited aspects of this information with third parties for advertising purposes. We may also share online Information collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
k) How to manage cookies
You can set your browser not to accept cookies, and the https://www.allaboutcookies.org/ website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
l) Privacy policies of other websites
The MEZOMODE SHOP website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link that take you to another website, our privacy policy will not be applicable anymore.
m) Changes to our privacy policy
MEZOMODE SHOP keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 July 2023.
Contact Details
If you have any questions about MEZOMODE SHOP’s privacy policy, the Information we hold on you, or you would like to exercise one of your Information protection rights, please do not hesitate to contact us.
Call us at: 0795741220
Or write to us at info@mezomode.co.za
You can read the full POPI Act at this URL: https://popia.co.za/
Definition of Personal Information
The definition of Personal Information as set out in the POPI Act is as follows:
‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to:
information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; information relating to the education or the medical, financial, criminal or employment history of the person; any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person; the biometric information of the person; the personal opinions, views or preferences of the person; correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; the views or opinions of another individual about the person; and the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.
Source: https://www.popiact-compliance.co.za/popia-information/2-popia-general-information
